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Premium Help
Questions about purchases, Premium features and restoring.
SUPPORT
Need help with
Xplorly?
Questions about Premium, trips, maps, achievements or your account? We’re happy to help.
CONTACT SUPPORT
Support Email
xplorer.pebble@gmail.comTypical response time1–3 business days
PremiumAccountTripsMapsFriends
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Trip Logging
Cities, countries, landmarks, holidays, dates and XP.
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Friends
Sign in with Apple, friend requests and shared profiles.
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Bug Reports
Report issues, glitches and unexpected behaviour.
FAQ
Frequently asked questions
Quick answers for Premium, trips, maps, XP, friends, accounts and privacy.
PLACE SUGGESTIONS
Missing a city, landmark or country?
Found incorrect information or want a place added to Xplorly? Send a suggestion and include as much detail as you can.
Still stuck?
Send a message and I’ll do my best to help.